Effective Date: April 29, 2026
At pambanswamigal.com, we are committed to protecting the privacy and security of our users. This Privacy Policy describes how we collect, use, and protect information when you use our referral services to connect with home service professionals.
1. Information We Collect
- Direct Information: We do not typically collect personal identifying information (PII) such as names or addresses directly on this site unless you voluntarily provide them via a contact form or subscription.
- Call Data: When you call the phone numbers listed on our site, our third-party routing partners (such as Ringba and Leadsmart) may collect metadata including your phone number, the time of the call, and the duration of the call to facilitate the connection to a service provider.
- Technical Data: We collect non-personal data such as IP addresses, browser types, and device identifiers via cookies to optimize our mobile experience and track the effectiveness of our marketing.
2. TCPA & Communication Consent (For US & Canada Users)
By calling the numbers provided on pambanswamigal.com, you provide your express written consent to be connected to an independent third-party service provider.
- Call Recording: You acknowledge and agree that your call may be recorded or monitored for quality assurance, training, and verification purposes.
- Automated Routing: You agree that your call may be routed using automated technology to the nearest available service professional in your area.
- Revocation: You may revoke this consent at any time by ending the call or contacting us directly. Consent is not a condition of purchase for any goods or services.
3. How We Use Information
We use the information collected to:
- Route your emergency service requests (e.g., Flooding, Sewer Backup, or Plumbing) to the appropriate local contractor.
- Analyze traffic patterns to improve site speed and mobile accessibility.
- Verify billable events with our affiliate partners.
4. Third-Party Service Providers
We do not perform the services listed on this site. We act as a referral hub. When you call a number, you are being connected to an independent service provider. We are not responsible for the privacy practices, data security, or service outcomes of these third-party entities.
5. Your Legal Rights
- CCPA (California): Residents of California have the right to request the deletion of their data and to opt-out of the “sale” of personal information. As we do not sell your PII to third parties for marketing, our “sale” of data is limited to the routing of your service request to a contractor.
- GDPR (UK/EU): If you are accessing this site from the UK or EU, you have the right to access, rectify, or erase your personal data.
- PIPEDA (Canada): We comply with Canadian privacy standards regarding the collection of personal information for commercial activities.
6. Contact Us
To exercise any of your rights or to ask questions about this policy, please contact us via our official contact page.